The channel members consist of wholesalers and retailers who are middlemen in distribution and they perform all marketing functions. These middlemen facilitate the process of exchange of goods; create time, place and possession utilities. Therefore channels are useful to producers as well as consumers. Even if a company has a product that meets the requirements of rural consumers, it will succeed only if it is made available at the right place as and when required by the consumer.
Direct sales to consumers:
Examples: In many states, the government has encouraged farmers to sell vegetables directly to urban consumers by setting up “Framers market”. Farmers, in this case, put up stalls in the market place and directly sell fresh vegetables to the consumers, eliminating middlemen in the market.
Manufacturer-wholesaler-retailer-consumer:
The manufacturer appoints wholesalers in key rural markets and these wholesalers cater to the needs of retailers in villages. Example: Sale of pesticides used in agriculture.
Manufacturer-retailer-ultimate consumer:
Examples: 1) Companies like Hero Honda, have direct retailers in semi-urban markets. 2) Mahindra Tractors have appointed distributors in all prosperous rural areas and these distributors deal directly with farmers for sales and services of tractors. 3) Philips has direct distributors in areas with low demand and poor accessibilities. The distributors extend credit facilities; they follow a journey cycle and have delivery vans to service remote markets.
Manufacturer-C&F agent-wholesaler (stockiest)- retailer-consumer:
Fast moving consumer goods such as biscuits, soaps, and tooth paste are distributed through two/three intermediaries. Example: HLL, Nestle, Marico have appointed stockiest to service the village merchants and the merchants are met at fortnightly/monthly intervals through van operations.
Project Shakti:
HLL has come out with a new distribution model with main objective to develop income-creating capabilities of underprivileged rural women by providing a sustainable enterprise opportunity and to improve rural living standards through health and hygiene awareness.
Typically a women from the Self Health Group is selected as a Shakti entrepreneur and receives stocks of Lifebuoy, Wheel, Pepsodent, Annapurna salt, Clinic Plus, Ponds, LUX, Nihar, 3 Roses tea etc. at her doorstep from the HLL rural distributor. She sells directly to consumers as well as to small merchants in the village. Each Shakti entrepreneur services 6-10 villages in the population range of 1000-2000 people. With training and hand holding by the company for the first three months, she begins her door-to-door journey selling the products. Normally the entrepreneur has a turnover of Rs. 10000 to Rs.25000 per month and earns a profit of Rs.800 to Rs.2000 a month. The project was started in Nalgonda District in AP and at present there are about 1000 women entrepreneurs in AP, Karnataka, Gujarat and MP. The plan is to have over 11000 Shakti entrepreneurs covering one-lakh villages. The most powerful aspect of this model is that it creates a win-win partnership between HLL and the Women entrepreneur.
Development of retailers in rural markets: One of the important challenges faced by the marketer is the development of a chain of retailers in rural markets. The problems are non-availability of retailers and poor viability of retail outlets due to low business volumes. The marketer could consider some of the existing retail outlets in rural areas.
Co-operative societies: There are about 3 lakh cooperative societies operating in rural areas. Many of these societies distribute consumer goods and low value consumer durables.
Public distribution system: Essential commodities such as sugar, kerosene, edible oils are made available to the consumers at reasonable prices through fair price shops. Such shops are run by state civil supplies department, co-operatives or by private parties. Marketers could explore the possibility of selling goods through PDS.
Agricultural input dealers: There are about two lakh dealers selling fertilizers. Many of these dealers deal in consumer goods also. The marketers could approach these dealers and find out the possibility of selling consumer products in rural areas.
Feeder markets or mandis: The rural consumer visit nearby towns for selling agricultural produce and buying consumer durables. Stockiest could be appointed in such feeder towns to service the village shops in interior places.

